Pillar guide
High Street Retail & Supermarkets
Pay bands, shift patterns and situational judgement tests across UK retail.
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Retail hires fast, but the situational judgement test filters hard. This hub covers what the big chains pay, how their tests are scored, and what happens on the day.
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The situational judgement test
Nearly every large UK retailer uses one. The scoring rewards customer-first answers even when they cost time, and penalises anything that escalates without trying first.